Privacy Policy

At OnlineShop, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or make a purchase from our website.

Information We Collect

We may collect the following types of information:

• Personal details such as name, email address, phone number, and shipping address
• Account information including login credentials
• Order details, payment method type (we do not store card or UPI details)
• Technical information such as IP address, browser type, and device information

How We Use Your Information

Your information is used to:

• Process and deliver orders
• Communicate order updates, confirmations, and support responses
• Improve website functionality and user experience
• Prevent fraud and ensure platform security
• Send promotional emails or offers (you can opt out anytime)

Data Protection & Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. Payment transactions are handled securely through trusted third-party payment gateways.

Sharing of Information

We do not sell or rent your personal information. Your data may be shared only with:

• Delivery partners for order fulfillment
• Payment gateways for transaction processing
• Legal authorities if required by law

Cookies Policy

OnlineShop uses cookies to enhance user experience, analyze website traffic, and personalize content. You may disable cookies through your browser settings, but some website features may not function properly.

Third-Party Links

Our website may contain links to third-party websites. OnlineShop is not responsible for the privacy practices or content of these external sites.

User Rights

You have the right to:

• Access and update your personal information
• Request deletion of your account and data (subject to legal requirements)
• Opt out of marketing communications

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Children’s Privacy

OnlineShop does not knowingly collect personal information from children under the age of 13. If such data is identified, it will be removed promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of the website implies acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us through the details provided on our website.